Shipping Policy

Free Shipping in the USA

We ship your orders free within the United States in a secure and fully insured package. For international shipments, charges may vary according to the value and destination.

Loose Diamonds

We ship loose diamond orders over $500 via FedEx priority overnight with the united states after processing. Loose diamond orders less than $500 are shipped via FedEx two-day shipping. Processing and handling time for loose diamond will take 1-2 business days.

For international clients ordering loose diamonds, you can select your shipping option that suits your requirement. Processing time takes 1-2 business days.

Jewelry

All our jewelry items are tailor-made for you. Depending on the item production time, the shipment may take 1 – 3 weeks.

For jewelry orders $500 and above we ship via FedEx priority overnight within the United States. Jewelry orders less than $500, we ship via FedEx two-day shipping. For international jewelry orders, you can select from several different shipping options that suit best for you.

International customers are responsible for any customs duties, VAT, surcharges, Tax or any similar charges levied upon their orders according to the law of their country.

Hatch Brilliance care

All your orders are fully insured irrespective of the value or the destination.

Sipped only via FedEx to ensure the quality, speed, and safety.

Delivered only to physical business or home addresses, No P.O. boxes accepted.

Adult signature required at the delivery.

You can always track your shipments using our order tracker